Unwaived
Cargo port containers and cranes at dusk
UNWAIVED — D&D RECOVERY-AS-A-SERVICE

Stop paying for days you couldn’t pick up.

We plug into your ports + carriers data, detect bad D&D, assemble proof, and file the dispute — on time, in the right format. Credits go straight to your carrier account. We never touch funds.

Run a free invoice checkBook a 20-min audit
No carrier/port contracts required to start.
Invoices with D&D / yr
3,500
Gross billed D&D on those invoices
$2,100,000
Expected recovery (@ win-rate)
$1,365,000
Our fee (20% – success-based)
$273,000
Net back to you
$1,092,000
Success-based: 20%. We only charge on recovered credits — no recovery, no fee. Incidence = share of TEUs that receive ≥1 D&D invoice. Figures are indicative.
PAIN
You’re paying for someone else’s delays.
  • No appointment slots available
  • Terminal closed (weekend/holiday)
  • Customs or carrier hold
  • Roll-over, chassis shortages, yard congestion

Yet the meter ran anyway. AP got an invoice. Ops had no time to prove the story. Deadlines passed. Money leaked.

Unwaived fixes the loop. We turn scattered events into a carrier-ready dispute with exhibits, then track the credit back to Finance.

CLOCK SNAPSHOT
SLA-aware
Terminal Closed · Sun 09:00–17:00
18h left
Stop-the-Clock Detected
No Appointments · LBCT
2d left
Evidence Logged
Carrier Hold · CMA CGM
— left
Clock Suspended
Evidence and timers are bound to owners and replayable for Finance.
WHAT UNWAIVED DOES

We audit every D&D invoice, build the proof, file it with the carrier, and track the credit.

  • Auto-audit against free-time & FMC logic, weekends/holidays, holds, appointment availability, roll-overs.
  • Evidence pack: per-day timeline tied to gates, terminal/appointment logs, EDI 214/315, GPS/screenshots.
  • File on time using carrier-specific templates/portals.
  • Close the loop with recovered €/$ surfaced to Finance (partials, totals, win-rate, time-to-credit).
  • Success-based: we only charge on recovered dollars.
Run a free invoice check
From invoice to recovered credit
  1. 1
    Invoice
    PDF/EDI is ingested automatically or via upload.
  2. 2
    Rules audit
    Free-time & calendar rules, weekends/holidays, holds, appointment availability, roll-overs.
  3. 3
    Evidence
    Per-day timeline tied to gate events, terminal/appointment logs, EDI 214/315, GPS/screenshots.
  4. 4
    Dispute
    Carrier-ready packet filed via template/portal or email. On time, with the proof attached.
  5. 5
    Credit
    Credit tracked to Finance: totals, partials, win-rate, time-to-credit.
Rules applied → evidence qualified → packet filed. Credit tracked and surfaced back to Finance.
WHO USES IT
Who uses it (and why they sign fast)
  • BCOs / Importers / Exporters with six–seven figures of annual D&D.
  • NVOCCs / 3PLs that get billed, recharge clients, and need standardized disputes at scale.
  • Freight Audit & Pay providers embedding recovery to win/retain accounts.
CFO / AP
Real credits posted, clean audit trail, fewer exceptions.
Head of Ocean / Logistics
Consistent free-time logic; fewer escalations.
Compliance / Legal
FMC-aligned packets and dispute hygiene out-of-the-box.
LIVE DEMO

Real-time audit firehose

Watch an invoice get ingested, classified, and packaged with evidence — while the live audit stream shows disputes, packets, and credits flowing through Unwaived. (All data below is a simulation.)

INVOICE INGESTION (DEMO)
Uploading invoice
Uploading OceanLion invoice…
Validating PDF, computing checksum, and staging for OCR.
UploadExtractClassifyEvidencePacketSent
Live audit firehose (demo)
  • Waiting for live events…
HOW IT WORKS

Fast start

  1. Ingest
    invoice PDFs/CSV, portal exports, EDI 214/315, terminal events, appointment logs.
  2. Check
    free-time math, closures, holds outside your control, appointment unavailability, roll-over.
  3. Prove
    per-invoice timeline with day-level artifacts; cite carrier/terminal norms.
  4. File
    auto-generate and submit via carrier’s channel; track statuses/responses.
  5. Confirm
    credits land to your carrier account; we never touch funds. Finance sees the total.
Start with two ports × three carriers
Typical pilot: 4–8 weeks to measurable credits.
PILOT SNAPSHOT
Internal · Controlled
Invoices Audited
0
Disputes Filed
0
Recovered / Credited
$0
Activity log
Immutable
Evidence pack submitted to carrier MAERSK · Newark
2m ago
Credit posted to ledger CMA CGM · LFD
1h ago
Timer stopped (terminal hold) MSC · Long Beach
4h ago
All actions are versioned, timestamped, and bound to rule ownership.
WHAT MAKES US DIFFERENT
From visibility to recovery.
Dashboards are nice; credited dollars are better.
Lane-specific playbooks.
We learn what each carrier/terminal actually honors and reuse phrasing + proofs that win.
CFO-clean reporting.
% invoices audited, € recovered per TEU, win-rate, filing latency, time-to-credit.
Regulatory hygiene.
FMC-style completeness checks and conservative templates keep disputes compliant.
PRICING THAT ALIGNS WITH OUTCOMES
Success fee
25–35% of recovered amounts (pure upside).
Optional platform add-on
Flat monthly to pre-audit D&D before AP pays.
Enterprise
SSO/SOC2, connectors, evidence vault, SLAs.
No recovery = minimal cost. Prevention + recovery = maximum ROI.
Get pricing for your lanes
PROOF YOU CAN SHOW FAST

Share last month’s D&D invoices.

We run an audit, file targeted disputes, and track €/$ credited back.

You get a CFO-ready view: % audited, € recovered/TEU, win-rate, avg days-to-credit, deadlines at risk.

Run a free invoice check
DISPUTES
Carrier-ready
MSC · Port Storage · Long Beach
SLA tracking
66%
Under Challenge
MAERSK · Detention · Newark
SLA tracking
50%
Filed
CMA CGM · LFD
SLA tracking
33%
Credit Pending
Credits post to your carrier account; we track them for Finance.
RISK MANAGED BY DESIGN
Carrier pushback?
Start where channels are mature; escalate edge cases with human ops.
Data gaps?
Accept “good, not perfect”; light ops chase missing artifacts; show confidence scores.
Fragmented geographies?
Begin with your top ports + carriers; expand as wins stack.
WHAT IT ISN’T
Not a money transmitter
Credits stay with carriers.
Not a generic logistics suite
Just D&D recovery, end-to-end.
FAQ
Do we need port/carrier partnerships to start?
No. We use your documents/portals and file via the same channels you use today.
Will you handle funds?
No. Credits post to your carrier account. We track them for Finance.
What if data is messy?
We accept “good, not perfect” inputs, add light ops to chase artifacts, and show confidence scores.
Where do you start?
With your top lanes: two ports × three carriers, then expand as wins stack.
GET STARTED

Start recovering in weeks.

Tell us your lanes, volume, and carriers. We’ll map your top disputes and return a pilot plan with forecasted recoveries.

Unwaived. Stop letting the clock drain your margin. Start getting paid back — for days you never controlled.

Run a free invoice check → Get a dispute pack and a recovery forecastBook a 20-min audit → Map your lanes and start recovering within weeks